Ms. Namrata is a dedicated and forward-thinking professional with a passion for excellence. Known for her meticulous attention to detail, strong analytical mindset, and exceptional problem-solving abilities, she consistently delivers outstanding results in dynamic environments. She holds a Degree Diploma in Business Management & Marketing from ICFAI, India and a B. Com from Pillai’s College, Mumbai University.
As the Business Development Head at Al Wafiq Group – Call Center & Delivery Services, Namrata excelled in business development, CRM, and strategic planning. She specialized in B2B deal closure and consistently met targets for BPO services, including call center seat bookings and digital marketing. Namrata managed contracts with major clients such as Talabat, Careem, and Noon, conducted market research, and optimized marketing budgets to achieve a strong ROI. Previously, as Sales & Project Manager at Wright Merchant Group, Namrata developed new projects, evaluated market opportunities, and managed financial, and sales support. At Seamless Recruitment, she oversaw HR functions and international recruitment. As Corporate Sales Head at Yes Bank Ltd, she led a team, achieved revenue targets, and organized corporate engagement camps. At RBL Bank Ltd, she managed corporate client coordination and team training.
Namrata’s career achievements include nominations for Global Marketing Excellence awards and consistent revenue target completion. Fluent in English, Hindi, Gujarati, and Marathi, Namrata is recognized for her exceptional communication skills and customer service excellence. She excels in multi-tasking, teamwork, and problem-solving. She has launched new services, participated in business expansion, and managed contract creation and review.
Namrata is committed to delivering exceptional results and driving growth in all professional endeavours.